Thank you for submitting your feedback
About Us > People > Shabana Akhtar
Shabana has over 15 years of experience in higher education with particular expertise in strategic planning, business intelligence, marketing, student opinion research, diversity and recruitment.
She is currently the Head of Business Intelligence and Management Information at the University of London. Her team are responsible for ensuring the robustness of data quality and reporting; the development, prototyping and embedding of data visualisation tools and techniques; and the delivery of a suite of organisational performance measures to provide direction on academic, operational and strategic planning at a truly global scale.
She works with a wide range of stakeholders including staff at the 17 independent federal member institutions ranging from larger universities such as UCL or King’s College London to smaller specialised institutions such as the Royal Academy of Music or the Courtauld Institute of Art. Her work also includes engagement with a network of around 120 institutions all over the world delivering UoL courses. There are also research institutes offering postgraduate study, the University of London Institute in Paris and flexible and distance learning programmes. She considers her role pivotal in driving an organisational culture of performance optimisation and evidence based decision making across all these forms of teaching delivery.
Her previous roles in the sector include Director of the Strategic and Business Planning Office and the Head of Widening Participation and Recruitment at Oxford Brookes University.
Shabana is a member of the JISC-HESA Community Dashboards Strategic Advisory Group, the UCAS Data Group and UCAS Qualifications Group.
When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalised web experience.
Because we respect your right to privacy, you can choose not to allow some types of cookies. Look at the cookies we use below to help you make an informed decision. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.
You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information
Microsoft - ASP.NET_SessionId – keeps you logged in for a set period of time, so that you don’t have to keep logging in
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance